Terms of Sale

Hydroxi Injection Technology (Pty) Ltd trading as HIT (Reg No: 2026/788347/07)

These terms and conditions apply between Hydroxi Injection Technology (Pty) Ltd trading as HIT (Reg No: 2026/788347/07) (“the Company”) and you, “the Customer”, and shall also apply to any products supplied to the Customer by third parties engaged by the Company.

1. General

1.1 The Company reserves the right to amend these Terms and Conditions, without prior notice to anyone.

1.2 Any reference by a Customer to its own purchasing terms, or other terms and conditions, shall not be accepted by the Company and shall not be incorporated by reference into these Terms and Conditions.

1.3 These Terms and Conditions are governed by the law of the Republic of South Africa.

1.4 If any provision of these Terms and Conditions is rendered void, illegal or unenforceable in any respect under any law, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

2. Quotations

2.1 All prices quoted by the Company exclude Value Added Tax unless it is specified at the end of the quote.

2.2 Any quotation by the Company is valid and open for acceptance for the period as indicated on the quotation.

2.3 If a quotation is provided in connection with any products noted as existing stock on hand, such quote is subject to the condition that such products have not been sold at the time the order is confirmed by the Customer.

3. Acceptance of quotation/placing of orders

3.1 The Customer may accept a quotation and place an order, by returning an authorised official Purchase Order document to the Company on the provided contact detail as per our Quotation.

3.2 The placing of any order regarding any product or services offered by the Company shall be deemed to constitute acceptance of these Terms and Conditions.

4. Payment

4.1 Before delivery of the goods, the Company will issue an invoice to the Customer for all amounts owing in terms of the order (“the Invoiced Amount”). Installation is included except when it is specifically billed additionally.

4.2 Delivery and installation will only occur on complete settlement of the invoice.

4.3 Discounts are available. The minimum order to qualify for 12% discount is 100 units and a 35% deposit will be required on the order. Imports, clearance and assembly of the order may take between 45-80 days. The outstanding balance will become due upon completion and before installation. The Customer will receive a VAT invoice for the deposit amount at date of payment, with a second invoice of the balance when the equipment is received, assembled and ready for installation. The Customer must provide proof of payment before the special order will be placed, as well as when the goods are ready for installation.

4.4 All payments must be through EFTs; as a general rule no cash deposits will be accepted, if it is accepted, the bank costs for the deposit will be for the customer.

4.5 In the instance that the Customer chooses to pay the 35% deposit; it is hereby noted that the delivery may take up to 80 days. The company will however be regularly in contact with the client to update the progress of the order. If the order takes longer than 120 days, the Customer can request by way of a written letter, a refund of the deposit paid, with interest equal to prime rate of FNB. The amount should be paid within 30 days after the date of the letter by the Company in the nominated bank account of the Customer.

4.6 The Company has a third party that can finance the product. All of the Financier’s requirements are separate to this Terms and Conditions and are between the Financier and the Customer.

5. Order cancellation

5.1 A Customer can cancel an order at no cost, and if no payment was made against it.

5.2 A Customer cannot cancel an order due to problems with the installation.

5.3 If a Customer has paid a deposit, it will not be possible to cancel the order, except for the circumstances as per par 4.5 above.

6. Delivery/installation

6.1 The quotation provided by the Company will include an estimated delivery/installation date, which is of an indicative nature only. Accordingly, the Company shall not be liable for any delays in circumstances where it has not expressly guaranteed an installation date in writing. The Customer shall not be entitled to terminate the Terms and Conditions or cancel any order, nor shall the Company be liable to the Customer for any loss or damage arising from a delay in installation of any order.

6.2 Installation will only occur after full settlement of the invoice.

6.3 The Company cannot always guarantee the availability of products.

6.4 All travelling costs associated with installation outside of the Johannesburg/Pretoria centre will be for the account of the Customer.

7. Risk

7.1 The Customer is buying the product at his own risk.

7.2 The Customer cannot hold the company responsible for any loss or damage to the vehicle that the Company’s product may have caused.

7.3 The Company however guarantees all installation work of the Company’s product: if the installation was done incorrectly, leaks occur, the Company will re-install the product at its own costs.

7.4 The Customer has the choice to take out the appropriate insurance cover in respect of loss when the product is stolen or damaged in an accident. (See the specific requirements of the Financier, if applicable).

7.5 Installation includes commissioning, calibration and validation of equipment by way of a Test certificate and Warranty certificate.

8. Ownership

8.1 Notwithstanding delivery of any product, the ownership of all products, goods or equipment sold remains vested in the Company until the full Invoiced Amount has been paid in full.

9. End use

9.1 The Customer is solely responsible for confirming the suitability of any product, good, equipment or service for the use contemplated by the Customer.

9.2 The Customer is solely responsible to provide all the necessary information pertaining to the specific vehicle/s in which the product/s will be installed, to ensure the suitability of the equipment.

10. Tolerances

All products supplied by the Company, will be manufactured within limits and tolerances which are reasonable in the trade and meet any regulatory standards which may be applicable in law. If any special accuracy with regard to limit and tolerances is required, the Customer must state, in writing, the required maximum and minimum limits.

11. Warranties

11.1 The Company will supply new goods in working order and compliant with applicable specifications.

11.2 The Company cannot warrant that the product will result in the savings as advertised.

11.3 The Company warrants their products to be free from defects in workmanship and materials for a period of one (1) year from the original installation date.

11.4 The warranty will be void if the seal on the box is broken.

11.5 The product only carries the aforesaid warranty if installed by the Company.

11.6 Installation work will be guaranteed.

11.7 Warranty shall not cover cost of transport and is limited to product material and workmanship.

11.8 The liability of the Company shall be limited to the replacement or repair of the product supplied, or any part thereof in order to eliminate any defect in workmanship or materials, which defects the Company shall have been notified in writing by the Customer within 1 year after the installation date. If any inspection is required by the Customer, this inspection (and ANY repairs) shall be performed on the Company’s premises.


These are the Terms of Sale of Hydroxi Injection Technology (Pty) Ltd trading as HIT (Reg No: 2026/788347/07).